Privacy Policy for Citadel SEO
This privacy policy explains how Citadel SEO (“we”, “us”, or “our”) collects, uses, shares, and protects your personal information when you visit our website citadelseo.com (“the website”). By using the website, you agree to the terms of this privacy policy. If you do not agree, please do not use the website.
What information do we collect?
We may collect the following types of information from you when you use the website:
- Personal information: This is information that can identify you as an individual, such as your name, email address, phone number, or billing information. We may collect this information when you register for an account, subscribe to our newsletter, purchase our services, contact us, or participate in surveys or promotions.
- Non-personal information: This is information that cannot identify you as an individual, such as your IP address, browser type, device type, operating system, language preference, referring URL, pages viewed, time spent, or other statistical data. We may collect this information automatically using cookies or other tracking technologies.
How do we use your information?
We may use your information for the following purposes:
- To provide and improve our services: We use your information to deliver our services to you, to process your payments, to communicate with you, to respond to your inquiries or requests, to troubleshoot problems, to enhance our website functionality and performance, and to develop new features or services.
- To personalize your experience: We use your information to tailor our website content and offers to your interests, preferences, and needs.
- To market our services: We use your information to send you promotional emails, newsletters, or other materials that may be of interest to you. You can opt out of receiving these communications at any time by following the unsubscribe link in the email or contacting us.
- To protect our rights and interests: We use your information to prevent fraud, abuse, or illegal activities on our website, to enforce our terms of service and policies, to comply with legal obligations or requests from authorities, and to defend ourselves in case of disputes or claims.
How do we share your information?
We may share your information with the following parties:
- Service providers: We may share your information with third-party service providers who help us with various aspects of our business operations, such as hosting, payment processing, analytics, marketing, or customer service. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Affiliates: We may share your information with our affiliates or subsidiaries who offer related or complementary services to ours. These affiliates are subject to this privacy policy or similar policies that protect your information.
- Business partners: We may share your information with third-party business partners who offer products or services that may be of interest to you. These business partners are responsible for their own privacy practices and policies and we encourage you to review them before providing any information to them.
- Other users: We may share your information with other users of our website if you choose to participate in public forums, blogs, comments sections, reviews, ratings, or other interactive features. Please be aware that any information you post publicly can be seen by anyone and we are not responsible for how they use it.
- Other parties: We may share your information with other parties if we have your consent or if we are required or permitted by law. For example, we may share your information with law enforcement agencies, courts, regulators, or other authorities if we believe it is necessary to comply with legal obligations or requests, to protect our rights or interests, to prevent fraud or abuse, or to cooperate with investigations.
What are your rights over your information?
You have the following rights over your information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete any personal information we hold about you that is no longer necessary for the purposes we collected it for.
- Objection: You have the right to object to our use of your personal information for certain purposes, such as marketing or profiling.
- Restriction: You have the right to request that we limit our use of your personal information for certain purposes, such as pending verification of its accuracy or legitimacy.
- Portability: You have the right to request that we transfer your personal information to another service provider in a structured and commonly used format.
- Withdrawal of consent: You have the right to withdraw your consent for us to use your personal information at any time.
To exercise any of these rights, please contact us using the details below. We may ask you to provide proof of identity before fulfilling your request.
How do we protect your information?
We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. We use secure servers, encryption, firewalls, and other technical and organizational safeguards to protect your information. However, no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are responsible for keeping your account password and login details confidential and for notifying us of any suspected breach or unauthorized activity.
How do we use cookies and other tracking technologies?
We use cookies and other tracking technologies to collect and store information about your use of our website. Cookies are small text files that are placed on your device by websites that you visit. They help us to remember your preferences, to analyze how our website is used, to deliver relevant ads, and to improve our website functionality and performance. You can manage your cookie settings in your browser or device settings. However, if you disable or reject cookies, some parts of our website may not work properly or may be less personalized.
We may also use web beacons, pixels, tags, scripts, or other similar technologies to track your interactions with our website or emails. These technologies help us to measure the effectiveness of our marketing campaigns, to deliver targeted ads, and to monitor the performance of our website.
We may also use third-party analytics services, such as Google Analytics, to help us understand how our website is used and to improve our services. These services may use cookies or other tracking technologies to collect information about your use of our website and other websites. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.
We may also use third-party advertising services, such as Google Adsense, to display ads on our website or other websites that may be of interest to you based on your browsing history. These services may use cookies or other tracking technologies to collect information about your online activities and preferences. You can opt out of Google Adsense by visiting the Google Ads Settings page.
How do we update this privacy policy?
We may update this privacy policy from time to time to reflect changes in our practices, laws, or regulations. We will notify you of any material changes by posting a notice on our website or by sending you an email. The date at the top of this privacy policy indicates when it was last updated. Your continued use of our website after we make changes indicates that you accept those changes.